Time Warner called me up offering a $33/$33/$33 deal for cable/internet/phone. That was an offer I couldn’t refuse, and because I juiced up the house with wires myself; I was willing to endure that pouty, sassy cable person. To my elation, I got a new guy with an upbeat attitude. He wasn’t a schmoozer but was a serious guy who took the tour around my house and told me everything I wanted was not only possible but made sense—WOW! He went above and beyond and did all the wire work through our tiny little attic. What a great guy. No wires! I pecked out a quick thank-you note to him and the company. Here’s why I prefer my cable over satellite:
They were very nice over the phone and threw in a bunch of freebies. The cost was better than satellite. No long term commitments; I can just cancel. Theoretically, I can tape two shows at once and watch two others with PIP (picture in picture). I can pipe my cable to any room in the house (including garage and back patio). Satellite allows only four. The best thing was the service. I have never had sales people and service people be so kind to me. For me, the service from the waiter in a restaurant is more important than the food or prices. Same with TV. For Time Warner/Road Runner, the prices got me, but the service will keep me.
Thanks TW/RR. I wish you all the success in the world!